"Mele was outstanding in customer service, keeping me INFORMED of what is to be expected, making me feel EXTREMELY comfortable about what was I wanted and HOW to take care of myself when I was finished with my procedure. The music set the tone of the atmosphere. Her gentle disposition really helped me to calm down with my anxiety.
I was super NERVOUS about my eyelids, and she was outstanding of setting the tone for me that every thing was going to be ok. Her self care package and instructions was on point. It is super easy to follow CLEAR instructions that she ready for you. She was worth the time and money. The only issue really was parking, but she has CLEAR instructions on that matter also ahead of time. Kailua is my home town the place was easy to find, I went on a holiday so parking was free 🙂. And the end result is I look FABULOUS. So MAHALO to Mele @ PrettyInk Loft Permanent Cosmetics for such a wonderful experience and an outstanding job. Thank you Maka & Shantel for sharing this incredible..." (Pua Frietas)
"Mele did an outstanding job of explaining the process, what to expect and how to care for my new brows. She was professional, took her time to make sure everything was perfect and she was articulate. Love her work!" (Nan Yamashiro)
"Mele is so knowledgeable in her trade. I've been putting off doing my brows out of fear of pain, unknown but she explained everything before starting and answered all my questions. On my return for touch up my experience went so well that I added on lash enhancement and I love the outcome!!" (Stacie Carvalho)
"My first time ever and Mele made me feel welcomed and comfortable she asked me what my interest was for being there and she informed me about procedures and after care. Mele is very people friendly and she has a positive spirit. Thank you Mele! I will be seeing her soon🌺" (Elizabeth "Maka" Vann)
"My appointment with Mrs.Mele was epic!!! Excellent customer service, an expert and very informative from start to finish. Totally Covid safe and painless. I love my new eyebrows and would highly recommend her to my family / friends . Much mahalos!" (Brenda Maeki)
"Mele made sure that I was happy with every step of work she did. She explains little bits of things so the whole experience was great! Of course, I am very pleased with my eyebrows! Mele, you are awesome!" (Satomi Kurazumi)